- Personal information we collect and how we use it
2.1 Information you give us. You may give us information, when you use our Website, correspond with us, or enter into any of our competitions, promotions or surveys. This includes information that can identify you (“personal information“). Where we request information from you, we will collect the information set out in the relevant forms or pages. You may choose to provide additional information to us when you contact us or otherwise interact with us.
2.2 Information we collect automatically. When you visit our Website, we may automatically collect the following information: your IP address, location information, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through “cookies”, and this is explained further below.
2.3 We use the information we collect automatically: (1) to administer our Website for internal operations including troubleshooting purposes; (2) to ensure that content from our Website is presented in the most effective manner for you and your devices; (3) as part of our effort to keep our Website safe and secure; (4) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (5) to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
2.4 Where permitted by law, we may combine this information we receive from other sources, including from social media websites, with information you give to us and information we collect about you, including cookie information. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our Website and for providing you with information, content and offerings tailored to your needs.
- How we share and disclose your information
- How to opt in or opt out of direct marketing
We may use the information you give us on our Website for direct marketing purposes to provide updates; newsletters; events; or other communications that we think may interest you. Where required by law, your prior consent will be obtained before sending direct marketing. In any event, we will offer you the option to unsubscribe in every communication sent.
5.1 We use the analysis tool etracker. The service is provided by etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. Your information can be used to compile a pseudonym user profile. For this purpose, cookies can be inserted. Cookies are small text files that are stored locally in the cache of your internet browser. Cookies allow us to recognize your browser. Without the express permission of the user concerned, data gathered by etracker technology are not used to identify visitors to this website personally, nor is any personally-identifiable data consolidated within the anonymous profile. You may opt-out at any time from the collection and use of your data with effect for the future. In order to opt-out from the collection and storage of your data with effect for the future, you can receive an opt-out-cookie from etracker which prevents the future collection and storage of the user date of your browser by clicking on the following link: http://www.etracker.de/privacy?et=V23Jbb . Thereby an opt-out-cookie with the name “cntcookie” by etracker is inserted. Please do not delete the cookie as long as you want to uphold your revocation. You find further information in etracker’s data protection statement: https://www.etracker.com/en/data-protection.html.
5.2 Furthermore we use the analysis tool Piwik, an open source application for statistical evaluation of user access. Piwik uses so called cookies (see sections 6).
- Cookies and other technologies
- Links to other websites and social media
7.2 On some pages of our Website, third parties that provide content, applications or plug-ins through our Website may track your use of content, applications and plug-ins or customize content, applications and plug-ins for you. For example, when you share an article using a social media sharing button on our Website (e.g., Facebook, Twitter, or Google Plus), the social network that has created the button will record that you have done this.
- Data Retention
We will not retain your information for longer than is necessary for our business purposes or for legal requirements. However, please be advised that we may retain some information after you have closed your Account with us, for instance if doing so is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
- Your Rights of Access, Adjustment, Blocking, Deletion and Revocation
9.1 You have the right to receive information regarding your personal information that is stored with us at any time. Apart from the mandatory information storage relevant for business transactions, you also have the right of adjustment, blocking or deletion of your personal data. Please contact the address given below. In order to enable a deletion of data, this data has to be stored in a lock file for control purposes. You can also request a deletion of this data as far as we don’t have to comply with legal archiving obligations. At your request we block your data in accordance with any such legal obligation. You can change or revoke your consent with effect for the future by notifying us.
9.2 If you wish to obtain a copy of personal information that we hold about you, please contact us at the address below. Before responding to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavour to respond within an appropriate timeframe and, in any event, within any timescales required by law.
9.3 It is your responsibility to ensure that you submit true, accurate and complete information to your Account and keep it up to date. You may also update your personal information by contacting us, using the contact details provided below. Please make sure to include your name, username and post code in your initial correspondence. This helps us protect the details and preferences on your Account from unauthorised access.
- Information Security
We apply appropriate security measures to protect your personal information that is under our control from unauthorised access, collection, use, disclosure, copying, modification or disposal. All information you provide to us is stored on secure servers.
- Internet-based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. While we generally store all of the personal information that we collect about you through our Website in your region (for example for European visitors, in the European Economic Area), it is possible that your personal information will be transmitted to parties outside your region (where data protection laws may be different). If such transfer happens, we ensure that it takes place in compliance with contractual or other measures to protect the information.
- Changes to the Policy
This Policy was last updated on 17.02.2016. A notice will be posted on our Website home page for 30 days whenever this Policy is changed in a material way.
- Questions about this Policy
If you have a question, concern or complaint about this Policy or our handling of your information, you can contact our Privacy Officer:
manroland web systems GmbH
Privacy Officer: Frank Schaffner
86153 Augsburg, Germany
Phone: +49 (0)821 424-2936